Terms of service
These terms apply when you use the selamTa app or website, operated by Zaaum LLC, 3500 Oak Lawn Ave, Dallas, Texas 75219, USA (“we”, “us”). By creating an account you agree to them. Please also read our privacy policy.
No emergency calls
selamTa cannot be used to call emergency services (such as 911, 112 or 999). Always use your mobile or landline phone for emergencies.
Your account
- You must be 18 or older and give a valid email address.
- Keep your password private. You are responsible for calls made from your account.
- One person per account. Don’t share, sell or transfer it.
Credit and rates
- Calls are paid for with prepaid credit, in US dollars. The per-minute rate is shown before you call, and each call is charged per started minute once it is answered.
- Rates can change; the rate shown when you start a call is the one that applies to it.
- Credit has no cash value. It can’t be withdrawn, exchanged for money, or moved to another account, except by sending a gift code from within selamTa.
- Credit doesn’t expire while your account is open. If you delete your account, unused credit is lost.
Payments and refunds
- Credit bought in the app is sold through Google Play or the Apple App Store, and their refund rules apply. Credit bought on our website is processed by Stripe.
- Unused credit can be refunded within 14 days of purchase on request, unless the law where you live gives you more. Credit already used for calls can’t be refunded.
- If a call fails because of a fault on our side, contact us and we will return the credit it used.
- If a payment is reversed or disputed, we may suspend the account and remove credit bought with it.
Gift codes
Gift codes add credit to the account that redeems them. Treat a code like cash: anyone who has it can use it, and we can’t replace a code that was shared or lost.
Fair use
You must not use selamTa to:
- break the law, harass anyone, or make abusive, fraudulent or unsolicited calls;
- use stolen payment details or another person’s account;
- resell calls, route calls automatically, or run a call centre or SIM-box service;
- interfere with, reverse-engineer or overload the service.
We may suspend or close accounts that do, and keep credit obtained through fraud.
The service
Call quality depends on your internet connection and on phone networks we don’t control. We work to keep selamTa available, but we can’t promise that every call will connect or that the service will never be interrupted. We may change or stop features, and will give notice where we reasonably can.
Liability
To the extent the law allows, we are not liable for indirect or consequential losses, and our total liability to you is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits rights you have under consumer law that can’t be excluded.
Ending your account
You can delete your account at any time (how). We may close accounts that break these terms.
Changes and law
We may update these terms; we will change the date above and tell you in the app if a change is significant. These terms are governed by the laws of the State of Texas, USA, without affecting your rights as a consumer where you live.