Privacy policy
selamTa lets you call phones in Eritrea and Ethiopia using prepaid credit. This policy explains what information we collect when you use the selamTa app and website, why, who helps us process it, and the choices you have. selamTa is operated by Zaaum LLC, 3500 Oak Lawn Ave, Dallas, Texas 75219, USA (“we”, “us”).
What we collect
| Information | What it is | Why we need it |
|---|---|---|
| Account | Your email address, an optional display name, and your password (stored only as a secure hash). | To create your account, sign you in, and contact you about it (for example, password resets). |
| Calls | The numbers you call, when, how long, the route used and what each call cost. | To connect and bill your calls, and to show your call history. |
| Call audio | Your voice during a call. | To carry the call. Audio passes through live and is never recorded or stored. |
| Call quality | Technical statistics such as packet loss, delay and jitter. | To find and fix poor connections and choose better routes. |
| Credit and purchases | Credit you buy, gift codes you send or redeem, and your balance history. | To add credit, keep accurate records and prevent fraud. |
| Technical data | IP address and basic device and browser information in our server logs. | To keep the service secure and working. |
We do not collect your contacts, location, photos or messages, we do not show ads, and we do not sell your information. We never see or store your full card number.
Permissions
The app asks for your microphone so the person you call can hear you. It is used only during a call.
Who helps us provide the service
We share information only with providers who process it on our behalf, and only as needed:
- Telnyx and our wholesale telephone carriers: connect your calls to the phone network.
- Stripe: processes card payments on our website.
- Google Play and the Apple App Store, with RevenueCat: process in-app purchases. RevenueCat receives your selamTa account ID and purchase details.
- Microsoft Azure: hosts our servers and database.
We may also disclose information if the law requires it, or to protect our users and the service from fraud or abuse. These providers may process data outside your country; we rely on their contractual and legal safeguards for such transfers.
How long we keep it
- Account, balance and call history: while your account is open.
- When you delete your account, we delete your profile, balance and call history straight away.
- Records of payments (amount, date and payment reference) are kept as long as accounting and tax laws require, and to handle refunds and disputes.
- Server logs are kept for a short period for security, then deleted.
Your choices and rights
- See and update your details in the app under Settings.
- Delete your account at any time: see how to delete your account.
- Depending on where you live, you may also have the right to access, correct or object to the use of your information, or to complain to your data-protection authority. Email us to make a request.
Security
All connections to selamTa are encrypted, passwords are stored as hashes, and access to our systems is restricted. No service is perfectly secure, so please use a strong password that you don’t use elsewhere.
Children
selamTa is for adults aged 18 and over. We don’t knowingly collect information from children.
Changes
If we change this policy we will update the date above, and tell you in the app if the change is significant.
Contact
Questions or requests: support@zaaum.com, or write to Zaaum LLC, 3500 Oak Lawn Ave, Dallas, Texas 75219, USA.